OnePlus always tries to offer new technology and style in its features. One of its main features is the in-display fingerprint sensor, allowing users to unlock their phones by touching a certain area on the screen. However, some users are having problems with the “OnePlus fingerprint not working.” It can be very frustrating, especially when you need to unlock your phone quickly in emergencies. Fortunately, you do not have to get professional OnePlus repair services for this. There are some simple fixes you can easily try at home.
Common reasons for this issue include a thick screen protector, software glitches, or a dirty/wet finger. Hence, it is recommended to remove the screen protector and check if the problem is resolved. You must also update the phone software to resolve any software issues and keep your finger dry and clean.
OnePlus Repair Tips: How To Fix Fingerprint Scanner Not Working
Re-Add Your Fingerprints
When you set up your fingerprint, the sensor takes pictures of different angles of your fingerprint to recognize it easily. If the scan isn’t done properly, the sensor may have trouble, which may cause the “OnePlus fingerprint not working” problem.
To fix this, it’s best to remove the old fingerprint and add a new one the right way. Follow these steps:
- Step 1: Go to Settings on your OnePlus phone, then Security & Lock Screen. Tap on Fingerprint Unlock and enter your phone passcode. Find the added fingerprint, tap the Delete button, and confirm by selecting Yes, Remove.
- Step: Go back to the Fingerprint Unlock page and tap Add fingerprint. Then, tap Next and follow the instructions on the screen to scan your fingerprint. When done, tap Done and check if the problem is fixed.
Remove the Screen Protector
Another effective OnePlus repair tip is to remove the screen protector to let the scanner work normally. Screen protectors are used to keep your screen safe, but they can block the sensor from reading your fingerprint. Protectors not made for display sensors may stop the sensor from working well. Removing the protector can help your OnePlus sensor work better.
Some protectors have anti-glare or privacy features, which can cause more problems by affecting the sensor.
Clear Cache
Over time, your OnePlus phone collects bad data in the cache that can stop some things, like the fingerprint sensor, from working right. These caches hold files used by apps and the system to work faster, but they can also cause problems with the fingerprint sensor. Clearing the cache can delete these files and free up space. Here’s how to do it:
Go to the Settings app on your OnePlus phone, then find and tap Storage. After that, tap the FREE UP SPACE button to remove the cache and extra files from your phone.
Update The Phone Software
OnePlus repair experts also recommend keeping your phone software updated to the latest version to resolve any minor software glitches that may be causing the fingerprint scanner not to work. To do this:
- Go to Settings on your OnePlus phone.
- Scroll down and tap System.
- Tap System updates.
- If an update is available, you’ll see it. Tap Download and Install.
- Wait for the download to complete.
- After it’s done, tap Install.
- Your phone will restart and update automatically.
Reset The Phone
If the troubleshooting steps don’t fix the “OnePlus fingerprint not working” issue, you might need to reset your phone completely. This means putting your phone back to its original settings. Here’s how to do it:
- Step 1: Go to Settings on your OnePlus phone, then tap on System Settings and scroll down. Choose Back up and reset, and then select Reset phone.
- Step 2: On the next screen, tap Erase all data to reset your phone. Confirm by tapping Erase data on the pop-up.
This method will fix the problem but will delete everything on your phone. If you haven’t backed up your data, you might lose it.
Seek Professional OnePlus Repair
If none of the steps mentioned above help resolve the issue, it is best to seek professional help. The experts will be able to diagnose the cause of the problem effectively and perform the required repairs to ensure the efficient working of your OnePlus fingerprint scanner.
Frequently Asked Questions
1. Can a broken fingerprint sensor be repaired?
Yes, a broken fingerprint sensor can be repaired. It often needs a professional fix or replacement.
2. Does the fingerprint sensor work after screen replacement?
Yes, the fingerprint sensor can work after screen replacement. But it depends on how carefully the repair is done.
3. What causes a fingerprint sensor to stop working?
A fingerprint sensor can stop working due to dirt, software issues, or physical damage to the sensor.
To Sum Up
In short, if your OnePlus fingerprint scanner is not working, you do not necessarily have to rush to a phone repair store to get it fixed. Try re-adding the fingerprints, removing the screen protector, updating your phone’s software, and resetting the phone. If none of the steps help resolve the problem, then you should get professional OnePlus repair services.